Frequently Asked Questions

Making sense of remediation services

Frequently Asked Questions

What should I do first after water damage happens?

Start by stopping the source of water if possible, then turn off electricity in affected areas for safety. Contact a professional water damage restoration company immediately to prevent further damage.

How quickly should water damage be addressed?

Water damage should be addressed within 24 to 48 hours to reduce the risk of mold growth and structural damage. The sooner the better!

Will any of this be covered by my homeowners insurance?

It depends on the cause. Most policies cover sudden and accidental water damage, like burst pipes. However, they may not cover damage from neglect or flooding unless you have separate flood insurance. We would be happy to talk with your insurance provider.

Can I stay in my home during the restoration process?

What are the signs of hidden water leaks, damage, etc.?

Common signs include musty odors, discoloration on walls or ceilings, peeling paint, warped flooring, and unusual increases in water bills.

How do I prevent mold after a water event?

Quick drying is key. Our Mold Remediation Specialists use specialized equipment like dehumidifiers and air movers to dry affected areas fast. They will also apply antimicrobial treatments to stop mold before it starts.

What exactly is mold remediation?

Mold remediation is the process of removing mold and preventing it from returning. This includes identifying the source of moisture, safely cleaning or removing affected materials, and treating the area to prevent future growth.

Is it always necessary to call in a professional for mold?

Small areas of surface mold can sometimes be cleaned with proper safety gear. However, if mold covers more than 10 square feet, keeps coming back, or if you suspect hidden mold, you should call a professional mold remediation specialist.

Is mold remediation covered by insurance?

Some homeowners insurance policies cover mold damage if it’s caused by a covered event like a burst pipe. However, damage due to neglect or long-term leaks is often excluded. It’s best to check with your insurance provider.

Do you help with the insurance claims process?

Absolutely. We guide you through the process, providing clear documentation and updates to make filing your claim as stress-free as possible.

How quickly do you respond to an emergency?

We offer 24/7 emergency services with an average onsite response time of 60 minutes or less in most cases.

What type of properties do you serve?

We serve both residential and commercial properties, providing tailored solutions for homes, businesses, and specialized facilities.

Need Water Damage or Mold Restoration? Contact Us Now

Restoring Your Home and Peace of Mind

We are anIICRC WRT-certified, full-service restoration company proudly serving Murfreesboro, Nashville, and surrounding Middle Tennessee communities. We specialize inwater damage restoration and mold removal. Our expert team provides quick and reliable service. We help protect your home or business and restore it to its original condition.

As a trusted restoration company, we work with all major insurance providers. We offer fair and clear pricing for repairs from water, mold and storm damage.

Frequently Asked Questions

Making sense of remediation services