1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, physical address, and other contact details provided through our forms or during service calls.

• Service Information: Details about the property, nature of the water damage, insurance information (if applicable), and service preferences.

• Usage Data: IP address, browser type, device information, pages visited, and other analytics collected through cookies or similar technologies.

2. How We Use Your Information

We use the collected information to:

• Provide, manage, and improve our restoration services

• Schedule appointments and communicate with you

• Respond to inquiries or service requests

• Send important service updates or promotional offers (with consent)

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Trusted service providers who assist in operations (e.g., subcontractors or IT support)

• Insurance companies with your authorization

• Law enforcement or regulatory agencies, if required by law

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

5. Your Choices

You may:

• Request access, correction, or deletion of your personal data

• Opt out of promotional communications

• Disable cookies through your browser settings

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
24 Hour Flood Fighters
Rockvale, TN 37153
info@24hourfloodfighters.com
615-359-9406