Home and Commercial Restoration

Water Damage Restoration in Nashville, TN

Pipe burst, basement full of water or a sewer line backing up? We answer 24/7 and send a crew up I-24 from our shop in Rockvale.

Water Damage Cleanup for Nashville Homes and Businesses

Family-owned, out of Rockvale

24 Hour Flood Fighters is a family-owned company based in Rockvale, in Rutherford County. We’re not downtown and we won’t pretend to be. We’re a small crew that answers the phone at 2 a.m., tells you honestly when we can get there, and does the drying right. We take calls from all over the Nashville area, from Antioch and Hermitage to Bellevue, Madison and East Nashville.

Every job starts with moisture meters and a thermal camera, so we know where the water went, including the parts you can’t see. Then we get the water out, set up drying equipment and come back every day to take readings until it’s dry. Your adjuster gets photos and a moisture log from every visit.

Call 615-359-9406 any time.

What You Get When You Call Us

01

A Straight Answer on Timing

We’ll tell you on the phone how long it’ll take to reach you, based on where you are and what I-24 looks like that day.

02

Insurance Paperwork Done for You

Photos, moisture logs and an itemized estimate for your adjuster. We can bill most carriers directly.

03

Drying You Can Measure

IICRC-certified crew, daily moisture readings, and we don’t pull equipment until the numbers say it’s dry, not just dry to the touch.

04

The Owner on Your Job

Jeremy (a lot of customers know him as JD) usually does the inspection himself. Several of our Nashville reviews mention him by name.

Services for Nashville Properties

an image of the Nashville, Tennessee skyline

Water Coming In Right Now?

We answer 24/7. Tell us where you are and we’ll give you a real arrival time.

Water Damage Restoration

Burst pipes, water heaters, washing machine hoses and ice maker lines. We extract the water and dry the structure, not just the carpet.

Mold Remediation

Testing, containment and removal. We also track down the moisture behind it, or it grows back.

Storm & Flood Damage

Rain getting in after a storm, flooded basements and crawlspaces, and roof leaks after wind damage.

Sewage Cleanup

Toilet overflows, floor drains and main line backups. Anything sewage touched gets removed or sanitized.

Commercial Restoration

Offices, restaurants, rentals and retail. We work around your hours where we can.

Carpet & Upholstery Cleaning

Cleaning and deodorizing carpet, pad and furniture after a leak.

Flooding in Nashville: What the Record Shows

Nashville has had two flash floods in the last 20 years that people still bring up. Both started with rain, not the river.

  • May 2010. 13.57 inches of rain fell at the airport over May 1 and 2, more than double the old two-day record. The Cumberland crested at 52.55 feet downtown, and Mill Creek in Antioch, Whites Creek, Browns Creek and Richland Creek all ran at record levels. (National Weather Service)
  • March 2021. 5.75 inches fell on March 27, the most Nashville has ever had on a March day. Firefighters rescued at least 130 people, and the lower floor of an apartment complex in south Nashville sat under waist-deep water. (OPB / Associated Press)
  • The floodplain is bigger than most people think. Metro Water Services mails flood-risk notices every year to about 18,000 Davidson County properties in a mapped floodplain or floodway, and Metro says every stream in the county can flood. (WSMV, Metro Nashville)
  • Most calls start inside the house, but not all. Burst pipes in a hard freeze, failed water heaters, and supply lines under sinks and behind toilets are most of our Nashville work. The rest is storm flooding: water pushing into basements and crawlspaces after heavy rain.

Nashville Numbers to Keep Handy

Water main break or sewer backup from the city line: Metro Water Services emergency line, 615-862-4600, 24 hours a day. Some parts of the county get water from a different utility; if that’s you, call them. (Metro Nashville)

Checking your flood risk: Metro’s Flood Risk Information page has the flood maps, real-time creek levels and flood insurance info.

Water inside your home or business: call us at 615-359-9406, any time.

What Happens After You Call

Step 01: The Phone Call

Tell us what's wet and where the water's coming from. If it's still running, we'll talk you through shutting it off while we load the truck.

Step 02: The Inspection

We map the moisture with meters and a thermal camera, take photos, and go over the plan and the estimate with you before any work starts.

Step 03: The Drying

Standing water comes out, ruined materials come out, and air movers and dehumidifiers go in. We check readings every day and move equipment as areas dry.

Step 04: The Rebuild

Once the readings say it's dry, our sister company, Ascent Contracting, can take over the repairs. Your insurance company gets our full drying file.

Google Reviews

What Our Customers Say

★★★★★  5.0 from 317 Google reviews

Nashville Water Damage FAQs

It depends on where you are and what traffic's doing. Our shop is in Rockvale, off I-24, so the south and east side of Nashville is closer than Bellevue or Goodlettsville. Either way, we'll give you a real time on the phone, not a sales number.

Usually not. Metro Water Services points out that a standard homeowner's policy generally doesn't cover flood damage from rising water; that takes a separate flood policy. Water from inside the house, like a burst pipe or a failed water heater, usually is covered. Sewer backup coverage is often an add-on, so look for it on your policy before you need it.

Not if the water is anywhere near outlets, cords, the furnace or the electrical panel. Get the power shut off first. Storm water that came in from outside isn't clean either, so wear boots and gloves if you have to go in.

Yes. We document the job the way adjusters want it: photos of the damage, daily moisture readings and an itemized estimate. We can bill most insurance companies directly. You're responsible for your deductible.

Don't scrub it dry or point a fan at it; both spread spores. Look for the water that's feeding it, like a leaky pipe, a damp wall or a wet crawlspace, and stop it if you can. Then call us to take a look. Mold that keeps coming back almost always means the moisture problem hasn't been fixed.

That's up to you. With us, you talk to our own team, not a call center, and Jeremy usually does the inspection himself. If you want to know how we do, a lot of our Google reviews are from Nashville customers.

A Few Recent Jobs

Technician in protective gear treating mold on a ceiling during mold remediation

Mold Removal

Ceiling mold in a customer’s home. We found and fixed the moisture source first, so it won’t grow back.

Technician using a professional moisture meter to locate hidden water damage in a home

Moisture Reading

Checking behind the wall with a moisture meter. This is how we know where the water went before we cut anything.

Dehumidifier drying a bathroom floor and vanity after a water leak

Water Extraction

Pulling water off a bathroom floor before it soaked into the subfloor and the vanity.

Where We Work in Nashville

We take calls from all over the greater Nashville area.

Neighborhoods we work in: Antioch, Donelson, Hermitage, Old Hickory, Madison, East Nashville, Inglewood, Bordeaux, Sylvan Park, Bellevue, Green Hills, Crieve Hall and the rest of Davidson County

Nearby cities we cover: Brentwood, Franklin, Mt. Juliet, Hendersonville and Smyrna

Not sure if you’re in our area? If you’re in Davidson County or a town next to it, you are. Call and we’ll give you a real arrival time.

Got Water Where It Shouldn't Be?

Call 615-359-9406. We’ll ask where you are and what’s wet, and tell you straight when we can be there.